Remote role -ServiceNow Business Analyst with Technical Writing and ATF (Automated Testing Fram[...]

Jobs via Dice; United States; Remote; USD 85,000 - 115,000; Full time

Job summary

A leading tech career platform seeks a ServiceNow Business Analyst for a fully remote position. The ideal candidate will translate business requirements into technical specifications, maintain quality standards, and must have a strong background in technical writing and ATF. The role requires U.S. citizenship and clearance eligibility.

Qualifications

• 4 years of experience or equivalent military background required.
• 2+ years experience liaising between IT and business.
• Ability to obtain Tier 3/Secret Clearance.

Responsibilities

• Translate business requirements into technical specifications.
• Maintain process documentation adhering to quality standards.
• Develop complex test cases and automated scripts.

Skills

Technical Writing

Automated Testing Framework (ATF)

Analytical Skills

Problem-Solving Skills

Education

Associate's Degree in IT, Business, or related field

Tools

ServiceNow

Job description

Remote role - ServiceNow Business Analyst with Technical Writing and ATF (Automated Testing Framework)

Be among the first 25 applicants one day ago.

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Connexions Data Inc, is seeking a ServiceNow Business Analyst. Apply via Dice today!

Position Details:

• Duration: 2 months +
• Location: Fully Remote

Qualifications:

• Background in Technical Writing (ServiceNow) and SOP documentation
• Strong experience with ATF (Automated Testing Framework)
• Must be a USC and able to obtain Tier 3/Secret Clearance

The ServiceNow Business Analyst supports key business recompetes, explores new capabilities, and engages with client executives and stakeholders.

Responsibilities:

• Translate business requirements into technical specifications
• Proficient in ServiceNow configuration and business requirements documentation
• Maintain process documentation adhering to quality standards
• Develop complex test cases, procedures, and automated scripts
• Maintain documentation of program development, logic, and testing
• Identify patterns to improve quality

Required Qualifications:

• Associate's Degree in IT, Business, or related field + 4 years of experience, or equivalent experience/military background
• 2+ years experience liaising between IT, business leads, and end users
• Experience in technical writing and software documentation
• Strong analytical and problem-solving skills
• Ability to work independently and in teams, prioritize tasks
• Advanced knowledge of ServiceNow and its modules

This position requires U.S. citizenship and successful completion of the NACLC process for continued employment. Ability to obtain Tier 3/Secret clearance is required.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Research, Analysis, IT
• Industries: Software Development