Remote RN Telephone Triage - PT Days/Weekends | Compact + MA, MN, NV, IL, NY, CA

Call 4 Health; Oklahoma City (OK); A distancia; USD 65.000 - 100.000; Jornada completa

Descripción de la vacante

Call 4 Health is seeking experienced Registered Nurses (RNs) to join our 24-hour remote triage center, providing telephone triage, EHR documentation, and clinical support to patients and providers nationwide. This remote role offers flexibility while delivering high-quality care from a home office, with multi-state licensing.

Candidates should have an accredited nursing degree, 2–4 years RN experience (ER/urgent care or ICU preferred), active compact license, and willingness to obtain additional

Formación

• Associates or Bachelors in Nursing required.
• 2–4 years RN clinical experience, ER/Urgent Care/ICU preferred.
• Active, unencumbered eNLC license; willingness to obtain other state licenses.

Responsabilidades

• Perform telephone triage using Schmitt-Thompson protocols.
• Document patient interactions accurately in client EHR systems.
• Provide clinical assessments via phone or patient portal.
• Support providers with administrative and clinical tasks.
• Coordinate referrals and prior authorization requests.

Conocimientos

Telephone triage

RN experience

EHR experience

eNLC license

Licensure willingness

Educación

Nursing degree (ADN/B SN)

Herramientas

EHR platforms

Descripción del empleo

Registered Nurse (RN) – Remote Triage / Compact License Required

Make a difference from home while supporting patients and providers nationwide. We are seeking experienced Registered Nurses (RNs) to join our growing 24-hour medical call center as a Remote Triage Nurse. In this role, you’ll work collaboratively with providers to deliver timely, high-quality patient care through telephone triage, EHR management, and clinical support across multiple states. This is an excellent opportunity for nurses who thrive in a fast-paced environment, enjoy clinical decision-making, and are looking for flexibility without sacrificing meaningful patient impact.

What You’ll Do

• Respond to inbound and outbound calls for a multi-state nurse triage service
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform
• Provide clinical assessments via phone or patient portal based on established protocols
• Support providers with administrative and clinical tasks, including:Medication refill requests per protocol
• Provider notification of critical results
• Post-discharge and post-operative follow-up coordination
• Facilitate referrals and assist with prior authorization requests requiring clinical input
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed
• Participate in Remote Patient Monitoring (RPM) programs, including:Monitoring vital signs
• Educating patients on chronic disease management (diabetes, hypertension, COPD)
• Screen and qualify patients for clinical trials and provide patient education
• Take on additional responsibilities to support team success and patient outcomes

What We’re Looking For

• Associate’s or Bachelor’s Degree in Nursing
• 2–4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU
• Prior telephone triage experience using electronic triage systems
• Experience working with two or more EHR platforms
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license
• Willingness to obtain additional state licenses as requested

Skills That Set You Apart

• Strong teamwork and collaboration skills
• Ability to step into a leadership role when needed
• Excellent customer service, empathy, and communication skills
• High attention to detail and documentation accuracy
• Strong organization and time management skills

Work From Home Requirements

• Private, HIPAA-compliant home workspace
• Ability to sit for extended periods and use a headset
• Broadband internet access
• Ability to house company-issued equipment
• Participation in staff meetings via phone or video

Work Environment

• Fast-paced and collaborative
• Adaptable to change and able to manage stress effectively
• Occasional overtime or schedule adjustments as needed

Schedule:

• Week 1:Friday: 4 PM–8 PM
• Saturday: 11 AM–4 PM
• Sunday: 8 AM–4 PM
• Week 2:Friday: 4 PM–8 PM
• Saturday: 11 AM–8 PM
• Sunday: 8 AM–4 PM

Important:

Candidates must be available for Friday afternoon/evening and weekend shifts. Some scheduling flexibility may be considered.