Remote RN Case Manager — Telephonic Care Navigator

UnitedHealth Group; Seattle (WA); Remote; USD 92,000 - 137,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase plan

401(k) contribution

Job summary

UnitedHealth Group’s Optum Care at Home team is seeking a Telephonic RN Case Manager in Washington. You will conduct telephonic assessments, develop person-centered care plans, and coordinate transitions across Medicare and Medicaid services while supporting members in remaining safely at home.

This high-volume, remote role requires efficient, patient-focused communication and strong computer navigation skills.

Qualifications

• Active, unrestricted RN license
• 2+ years of professional RN experience
• Experience coordinating care for patients or members with complex or high-risk medical, behavioral health, functional, or social needs
• Experience with Medicaid Long-Term Services and Supports (LTSS) or Home- and Community-Based Services
• Proficiency documenting in electronic health records or care management platforms
• Driver's License and reliable transportation

Responsibilities

• Conduct telephonic assessments of members' medical, behavioral health, functional, psychosocial, and social needs
• Develop and reassess individualized, person-centered care plans
• Coordinate care across Medicare, Medicaid, primary and specialty care, behavioral health, pharmacy, home health, and community-based programs
• Identify gaps in care and connect members with resources
• Facilitate safe transitions between care settings and coordinate follow-up
• Document assessments, care plans, interventions, and outcomes in electronic health records

Skills

RN license

RN experience

Care coordination

Medicaid LTSS knowledge

EHR documentation

Driver's license

Job description

UnitedHealth Group’s Optum Care at Home team is seeking a Telephonic RN Case Manager in Washington. You will conduct telephonic assessments, develop person-centered care plans, and coordinate transitions across Medicare and Medicaid services while supporting members in remaining safely at home.

This high-volume, remote role requires efficient, patient-focused communication and strong computer navigation skills.