Remote Risk Operations Specialist – Americas

Binance; United States; Remote; USD 75,000 - 110,000; Full time

Benefits offered by this job

Remote-first policy

Company benefits

Job summary

Binance is seeking a Risk Operations Specialist to implement risk controls for its platform and users. You will review alerts and requests to determine fraud likelihood, conduct investigations using customer contact, activity reviews, IP searches and online tools, and educate customers on protecting their accounts.

The role operates in US time zone with shift-based hours, including potential weekends and public holidays, and emphasizes accuracy, collaboration, and proactive risk management in a

Qualifications

• 3–5 years experience in high-risk, rule-based or process-driven environments (financial services, fraud prevention, risk management or compliance).
• Ability to work independently with minimal supervision.
• Willing to support weekend coverage on a 7-day schedule.
• Hands-on experience in KYC, KYB, account takeover and transaction investigations.
• Strong analytical and investigative skills with pattern recognition.
• Excellent written communication and well-supported case documentation.
• Judgment calls and risk-based decisions in ambiguous situations.
• High accuracy, consistency, and attention to detail under pressure.

Responsibilities

• Review and investigate risk-related cases including KYC verification, account takeover concerns, two-factor authentication resets, withdrawal reviews, and abnormal trading activities.
• Monitor account activity to detect suspicious behaviour and prevent fraudulent transactions.
• Contact account holders to verify activity, investigate concerns, and mitigate losses.
• Assess suspicious activities and make timely, well-reasoned decisions per procedures.
• Maintain comprehensive case documentation to support audits.

Skills

KYC investigations

KYB investigations

Fraud prevention

Risk management

Analytical skills

Communication skills

Job description

Binance is seeking a Risk Operations Specialist to implement risk controls for its platform and users. You will review alerts and requests to determine fraud likelihood, conduct investigations using customer contact, activity reviews, IP searches and online tools, and educate customers on protecting their accounts.

The role operates in US time zone with shift-based hours, including potential weekends and public holidays, and emphasizes accuracy, collaboration, and proactive risk management in a