Remote RevOps Data & Reporting Specialist

Andela; United States; Remote; USD 70,000 - 95,000; Full time

Job summary

Andela is seeking a Revenue Operations Analyst to act as the first line of defense for the RevOps function. You will handle ticketing, data quality, CRM hygiene, dashboards, and tooling across a modern GTM tech stack in a fully remote environment.

The ideal candidate is organized, proactive, and comfortable navigating Salesforce and BI tools, with 2–4 years of relevant experience and a strong eye for detail. This role is remote but prefers candidates based in Argentina, Brazil, Mexico or Canada.

Qualifications

• 2–4 years of experience in sales operations, revenue operations, business operations, or a related analytical role
• Hands-on Salesforce experience - comfortable navigating the platform, running reports, and making basic data updates (Admin certification a plus)
• Strong Excel/Google Sheets skills and comfort working with large data sets
• High attention to detail and strong organizational skills - you don't let things fall through the cracks
• Clear written communicator; able to translate technical issues into plain language for non-technical stakeholders
• Self-starter who is comfortable asking good questions and then working independently
• Curiosity about systems and how data flows across a modern GTM tech stack
• Experience with tools such as Outreach, Gong, ZoomInfo, LeanData, or BI platforms (Tableau, Looker) is a plus
• Prior experience at a B2B SaaS or high-growth technology company preferred

Responsibilities

• Operational Support & Ticket Management: Serve as the first point of contact for inbound RevOps requests, managing the ticketing queue to triage, route, and resolve Tier 1 issues across the tech stack
• Data Quality & CRM Hygiene: Perform routine data audits and cleanup across Salesforce and connected systems
• Monitoring data integrity across the pipeline for account, contact, opportunity, and custom objects
• Build fields and custom objects in Salesforce as needed to support the completion of tasks and projects
• Support territory management workflows, including account assignments and routing rule maintenance, and assist with list management and data enrichment
• Reporting & Dashboards: Own the maintenance and accuracy of standard RevOps dashboards and reports in Salesforce and connected BI tools
• Build ad hoc reports and data pulls to support commercial team requests, QBRs, and pipeline reviews
• Assist with data preparation for forecasting, territory planning, and GTM analysis
• Tooling & Process Documentation: Support day-to-day administration of core RevOps tools, including Salesforce, assisting with user provisioning, access management, and basic configuration changes
• Help QA new workflows and system changes before deployment
• Document operational workflows, SOPs, and system configurations, and identify recurring request patterns to surface recommendations for systemic process improvement

Skills

Sales operations

Salesforce

Excel/Google Sheets

Data quality

Documentation

Independent work

GTM systems

Communication

Tools

Salesforce

Tableau/Looker

Job description

Andela is seeking a Revenue Operations Analyst to act as the first line of defense for the RevOps function. You will handle ticketing, data quality, CRM hygiene, dashboards, and tooling across a modern GTM tech stack in a fully remote environment.

The ideal candidate is organized, proactive, and comfortable navigating Salesforce and BI tools, with 2–4 years of relevant experience and a strong eye for detail. This role is remote but prefers candidates based in Argentina, Brazil, Mexico or Canada.