Remote Retirement Services Specialist

Five Star Solutions; Lincoln (NE); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Shift differential

Paid training

Job summary

Five Star Solutions is hiring for a remote customer service associate to support retirement plan participants with distribution and account inquiries. The role emphasizes fast-paced, customer-focused service with training provided.

Ideal candidates have experience in customer service and familiarity with Salesforce, billing, and documentation practices. The position requires reliable home office setup and the ability to work 40 hours per week in EST business hours.

Qualifications

• 1 year or more in customer service, call center or office roles preferred.

Responsibilities

• Respond to retirement benefit inquiries via multiple systems.

Skills

Customer service

Call center

Office software

Salesforce

CRM systems

Attention to detail

Verbal communication

Tools

Salesforce

Excel

Word

Outlook

Job description

Five Star Solutions is hiring for a remote customer service associate to support retirement plan participants with distribution and account inquiries. The role emphasizes fast-paced, customer-focused service with training provided.

Ideal candidates have experience in customer service and familiarity with Salesforce, billing, and documentation practices. The position requires reliable home office setup and the ability to work 40 hours per week in EST business hours.