Remote Retail Operations Supervisor

turing; San Francisco (CA); Hybrid; USD 56,000 - 100,000; Full time

Benefits offered by this job

Fully remote

Contractor engagement (approx. 1 month

Job summary

Turing is seeking experienced retail supervisors to design and evaluate real-world retail and customer service scenarios to test AI reasoning, focusing on store operations and sales teams. This is a fully remote contractor role offering flexible, project-based work.

No AI background required; you will craft structured responses on sales strategies, team management, merchandising, and conflict resolution, and assess AI outputs for accuracy and professionalism.

Qualifications

• 4+ years of experience in Retail Supervisor, Sales Lead, or Store Manager.
• Strong understanding of sales management, customer service standards, and performance metrics.
• Experience leading sales teams and managing daily store operations.
• Excellent English communication and reasoning skills.

Responsibilities

• Design and solve real-world retail and customer service scenarios to test AI reasoning.
• Write clear, structured responses covering sales strategies, team management, merchandising, and conflict resolution.
• Evaluate AI-generated outputs for accuracy, professionalism, and operational insight.

Skills

Retail supervision

Sales management

Customer service standards

English communication

Job description

Turing is looking for candidates with strong experience in retail management, sales supervision, and customer engagement, particularly at the level expected for experienced retail supervisors managing store operations and sales teams.

Role Overview:

• In this role, you will be working on projects to help evaluate and improve AI using your expertise in retail operations, sales management, and customer service.
• No prior AI experience is required.
• These projects will help you learn how to leverage AI to advance your field, enhance sales performance, and optimize store operations.

What Does Day-to-Day Look Like:

• Design and solve real-world retail and customer service scenarios to test AI reasoning.
• Write clear, structured responses covering sales strategies, team management, merchandising, and conflict resolution.
• Evaluate AI-generated outputs for accuracy, professionalism, and operational insight.

Requirements:

• 4+ years of experience as a Retail Supervisor, Sales Lead, or Store Manager.
• Strong understanding of sales management, customer service standards, and performance metrics.
• Experience leading sales teams and managing daily store operations.
• Excellent English communication and reasoning skills.

Perks of Freelancing with Turing & Offer Details:

• Strong compensation (exact amount varies by project).
• Work in a fully remote environment.
• Engagement type: Contractor assignment/freelancer, potentially full-time.
• Duration of projects: approximately 1 month (with possibility for extension).

What Turing is NOT seeking from your expertise:

• Confidential or proprietary information from any employer, university, etc.
• Trade secrets or internal company or university data.
• Specific client information or case details.
• Any information that would violate NDAs, employment agreements or other confidentiality obligations.

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.