Remote Retail Home-Improvement Support Specialist

BluHouse Virtual Call Center, LLC; Albuquerque (NM); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Stride Health

Job summary

BluHouse Virtual Call Center, LLC is seeking a Retail Home Improvement Customer Service Specialist to serve customers from a home-based setup. The role emphasizes reliable, professional service with flexible scheduling and a clear path to earn from home.

The team connects customers with major brands and values accountability and structured opportunities. Candidates should be able to work 15–25 hours per week, pass background and drug screenings, and meet required hardware specs.

Qualifications

• Strong probing and investigating skills.
• Passion for customer service and delivering empathetic responses.
• Self-starter with the ability to work independently.
• Act as brand ambassador, embodying the BluHouse brand.
• Ensure the security of customers' information and well-being.
• Pass a background check and drug screening.

Responsibilities

• Deliver exceptional support and insights to customers, enhancing their experience with our brand.
• Uphold professionalism in all customer interactions, ensuring a positive and lasting impression.
• Manage and review customer transactions, providing necessary sales support.
• Exhibit proficiency in troubleshooting diverse issues, contributing to high customer satisfaction levels.
• Address customer inquiries with accurate and timely responses, leveraging a comprehensive understanding of customer data.

Skills

Customer service

Probing skills

Empathy

Independent work

Brand ambassador

Tools

USB headset

Job description

BluHouse Virtual Call Center, LLC is seeking a Retail Home Improvement Customer Service Specialist to serve customers from a home-based setup. The role emphasizes reliable, professional service with flexible scheduling and a clear path to earn from home.

The team connects customers with major brands and values accountability and structured opportunities. Candidates should be able to work 15–25 hours per week, pass background and drug screenings, and meet required hardware specs.