Remote Reservations & Client Support Specialist

Triptasticadventures; Albuquerque (NM); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Ongoing training

Supportive team culture

Job summary

A remote travel planning company is seeking dependable individuals to join their team. In this role, you will assist clients with customizing reservations for accommodations and activities while maintaining accurate records. Ideal candidates possess strong customer service skills, excellent communication abilities, and the capacity to work independently in a remote setting. This position offers flexibility in scheduling and an opportunity for ongoing training within a supportive team culture.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong written and verbal English communication skills.
• Reliable internet access and smartphone (computer recommended).

Responsibilities

• Support clients with planning and coordinating customized arrangements.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service-related inquiries.
• Maintain organized, accurate, and confidential client records.

Skills

Customer service skills

Strong written communication

Strong verbal communication

Job description

A remote travel planning company is seeking dependable individuals to join their team. In this role, you will assist clients with customizing reservations for accommodations and activities while maintaining accurate records. Ideal candidates possess strong customer service skills, excellent communication abilities, and the capacity to work independently in a remote setting. This position offers flexibility in scheduling and an opportunity for ongoing training within a supportive team culture.