Remote Reservation Specialist

Adventuresbyamerica; Atlanta (GA); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Onboarding

Industry tools access

Growth opportunities

Job summary

Adventures by America is seeking organized, customer-focused individuals to join our team as Remote Reservation Specialists. In this role, you will assist clients with researching options, coordinating travel reservations, and ensuring booking details are accurate and complete while working in a remote environment.

We offer remote work, structured onboarding, access to industry tools and supplier partnerships, and opportunities to grow within the organization.

Qualifications

• Strong communication and customer service skills.
• Detail-oriented with good organizational ability.
• Comfortable working independently in a remote setting.
• Basic computer proficiency and reliable internet access.
• Must be at least 18 years of age and authorized to work in your location.

Responsibilities

• Assist clients with planning and reserving travel such as accommodations, cruises, tours, and packaged vacations.
• Provide general destination information and travel recommendations based on client preferences.
• Communicate with travel suppliers to confirm availability, pricing, and reservation details.
• Respond to inquiries through phone, email, and online communication platforms.
• Maintain organized client records and documentation.
• Follow company procedures for quoting, booking, and service.

Skills

Communication skills

Detail orientation

Independent work

Computer basics

Remote work eligibility

Customer service

Job description

About Us

Adventures by Americais a professional travel services company specializing in leisure travel planning, including destination weddings, honeymoons, cruises, family vacations, and resort stays. We partner with established travel suppliers to coordinate customized travel arrangements for our clients.

Position Overview

We are seeking organized, customer-focused individuals to join our team as Remote Reservation Specialists. In this role, you will assist clients with researching options, coordinating travel reservations, and ensuring booking details are accurate and complete while working in a remote environment.

Key Responsibilities

• Assist clients with planning and reserving travel such as accommodations, cruises, tours, and packaged vacations
• Provide general destination information and travel recommendations based on client preferences
• Communicate with travel suppliers to confirm availability, pricing, and reservation details
• Respond to inquiries through phone, email, and online communication platforms
• Maintain organized client records and documentation
• Follow company procedures for quoting, booking, and service

Qualifications

• Strong communication and customer service skills
• Detail-oriented with good organizational ability
• Comfortable working independently in a remote setting
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age and authorized to work in your location
• Prior travel industry experience is helpful but not required; training is provided

What We Offer

• Remote work environment
• Structured onboarding and ongoing training
• Access to industry tools and supplier partnerships
• Opportunities to grow within the organization

If you're passionate about customer service and excited about assisting clients with their travel plans, now is the time to consider joining our growing remote team. We look forward to connecting with you.