Remote Release of Information Specialist I

Verisma; United States; Hybrid; USD 38,000 - 52,000; Full time

Job summary

A leading healthcare technology firm in the United States is seeking a Release of Information Specialist I. The position involves processing medical record requests, ensuring compliance with HIPAA regulations, and providing exemplary customer service. The suitable candidate should have experience in medical records and knowledge of relevant regulations. This role is full-time and may be performed on-site or remotely.

Qualifications

• 2+ years of medical record experience.
• 2+ years of clerical or office work experience.
• Experience in a healthcare setting preferred.
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Must be able to work independently
• Must be detail oriented

Responsibilities

• Process medical ROI requests efficiently.
• Support resolution of HIPAA-related release issues.
• Provide customer service in person, on the phone, and via email.
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required

Skills

Attention to detail

Customer service

Knowledge of HIPAA regulations

HIPAA knowledge

Independent work

Data entry

Education

HS Diploma or equivalent

RHIT certification

Some college coursework

Tools

Microsoft Office Suite

Desktop computer

Scanner

Job description

Overview

Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or may be done remotely. The primary supervisor is the Manager of Operations, Release of Information.

Duties & Responsibilities

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications

• HS Diploma or equivalent, some college preferred
• RHIT certification, preferred
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Must be able to work independently
• Must be detail oriented

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

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