Remote Reimbursement Program Supervisor & Team Lead

Valeris; North Carolina; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision plans

HSA- and FSA-eligible options

401(k) with employer match

Paid time off and holidays

Rx coverage and patient support tools

Job summary

Valeris in North Carolina seeks a Program Supervisor-Hub to lead reimbursement and admin activities within the hub operations. You will supervise staff, ensure accurate billing, coordinate with program managers, and drive process improvements for payer engagement and patient access.

The role requires strong knowledge of Medicare/Medicaid payments, 3–5 years of supervision, and excellent communication. Remote work options are available in the US, with periodic on-site collaboration as needed.

Qualifications

• Bachelor’s degree with 2 years in reimbursement/insurance or 4 years with a high school diploma.
• 3–5 years supervisory experience in a service-driven environment.
• Knowledge of Medicare, Medicaid and private payer payment methods.
• Ability to lead in a dynamic, changing setting.

Responsibilities

• Coach and mentor subordinates; manage performance, counseling and appraisals.
• Serve as liaison between Program Manager and team; report productivity.
• Coordinate reimbursement support and patient access activities.
• Identify process improvements and drive workflow efficiency.
• Prepare and participate in client audits and escalate issues as needed.

Skills

Reimbursement knowledge

Healthcare billing

Team supervision

Problem solving

Communication skills

Attention to detail

Education

Bachelor's degree

High School diploma / equivalent

Job description

Valeris in North Carolina seeks a Program Supervisor-Hub to lead reimbursement and admin activities within the hub operations. You will supervise staff, ensure accurate billing, coordinate with program managers, and drive process improvements for payer engagement and patient access.

The role requires strong knowledge of Medicare/Medicaid payments, 3–5 years of supervision, and excellent communication. Remote work options are available in the US, with periodic on-site collaboration as needed.