Remote-Ready Online Grocery Pickup Specialist

Pick 'n Save; Greenleaf (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Pick 'n Save is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customer on-line orders with a focus on freshness and quality. You will process coupons, payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience.

The role requires following safety guidelines, food safety procedures, and accurate order handling. Remote working options are available for this role; training and cooperation with the e-Commerce team are

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
• Online Grocery Pick-Up team assembles orders, processes coupons and payment, and delivers and loads orders to cars at pick up.
• In-Store Grocery Shopper scans and bags orders on the go while following all bagging standards.
• E-Commerce team communicates substitutions or exceptions to customer orders at pick-up.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customer orders from Order Selector and store products in optimal temperature zones.
• Read and follow directions given in the note section
• Ensure quality and freshness of all items chosen.
• Communicate with customers via portable phone and respond to calls professionally.
• Load orders into customers' cars and ensure order accuracy.
• Process orders through the POS system.
• Follow policies to determine substitutions for out-of-stock items.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies to the e-Commerce supervisor.
• Inspect equipment and notify management of repair needs.
• Perform required opening and closing procedures.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Work cooperatively in high paced and sometimes stressful environments.

Skills

Work independently

Read shelf tags

Basic math

Oral/written communication

Job description

Pick 'n Save is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customer on-line orders with a focus on freshness and quality. You will process coupons, payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience.

The role requires following safety guidelines, food safety procedures, and accurate order handling. Remote working options are available for this role; training and cooperation with the e-Commerce team are