Remote Online Grocery Pick-Up Specialist

Pick 'n Save; Hilbert (WI); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Pick 'n Save is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to efficiently assemble on-line orders with a focus on freshness and quality. You will handle order picking, processing, payment, and loading orders into customers’ cars at pickup.

Role involves clear communication with customers, adherence to safety guidelines, and teamwork in a fast-paced store environment. Remote work options are available within the role.

Qualifications

• Read shelf tags to identify and select items for on-line orders.
• Perform basic math for counting, pricing and order accuracy.
• Communicate clearly with customers and team to ensure correct orders.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet or exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Follow local, state and federal laws and food safety procedures.
• Receive orders from Order Selector and store products in proper temperature zones.
• Load orders into customers' cars and maintain orderly staging areas.
• Process orders through the POS system and manage substitutions when out of stock.
• Assist in training new e-Commerce team members and maintain productivity.
• Work cooperatively in a fast-paced environment and handle conflicts professionally.

Skills

Read shelf tags

Basic math

Excellent communication

Customer service

Job description

Pick 'n Save is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to efficiently assemble on-line orders with a focus on freshness and quality. You will handle order picking, processing, payment, and loading orders into customers’ cars at pickup.

Role involves clear communication with customers, adherence to safety guidelines, and teamwork in a fast-paced store environment. Remote work options are available within the role.