Remote QA Claims File Reviewer

Venbrook; California; Remote; USD 78,000 - 85,000; Full time

Job summary

Venbrook is seeking a QA Unit File Reviewer to join a growing remote team. You will review claim files and ensure estimates align with policy guidelines and coverage, leveraging expert knowledge of residential property claims and Xactimate.

The role requires 5+ years in property claims, proficiency in Xactimate, and strong communication, analytical, and organizational skills. This remote position offers a base salary in a broad range with expectations set by location and experience.

Qualifications

• 5+ years of residential property claims experience.
• Prior and/or current field experience handling property claims and preparing estimates.
• Proficiency in Xactimate.
• Working knowledge of the insurance industry.
• Solid knowledge of homeowners policies and coverage.
• Strong communication skills, both written and verbal.
• Strong analytical skills and exceptional attention to detail.
• Comfortable with computers and standard business software.

Responsibilities

• Review property claim files for accuracy, completeness, and compliance with policy terms and company guidelines.
• Evaluate estimates to confirm scope, pricing, and coverage are applied correctly under the homeowners policy.
• Identify errors, inconsistencies, and leakage, and document findings clearly.
• Help develop and maintain QA standards, checklists, and best practices.
• Support training and coaching efforts based on review findings.

Skills

Attention to Detail

Technical Claims Expertise

Estimating Proficiency

Analytical Thinking

Communication

Coaching and Feedback

Sound Judgment

Time Management

Integrity and Compliance

Adaptability

Tools

Xactimate

Job description

Venbrook is seeking a QA Unit File Reviewer to join a growing remote team. You will review claim files and ensure estimates align with policy guidelines and coverage, leveraging expert knowledge of residential property claims and Xactimate.

The role requires 5+ years in property claims, proficiency in Xactimate, and strong communication, analytical, and organizational skills. This remote position offers a base salary in a broad range with expectations set by location and experience.