Remote Property Field Claims Specialist

State Farm; Medford, Grants Pass (OR, OR); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

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Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle residential, commercial, and large-loss claims from a remote-field setting in Medford, OR. You will conduct on-site inspections, gather evidence, and adjust claims up to $500,000 while delivering Remarkable service to policyholders.

Ideal candidates have strong investigative, communication, and analytical skills, plus knowledge of building construction and insurance concepts; Xactimate familiarity is a plus.

Qualifications

• Bachelor’s degree preferred in Risk Management, Insurance, Business, Construction Management or related field.
• Customer service experience and ability to interact professionally.
• Understanding of property insurance concepts, including coverage fundamentals.
• Knowledge of building construction and water mitigation principles.
• Familiarity with Xactimate and XactContents.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Gather information with policyholders and agents to resolve claims efficiently.
• Interact with emotionally charged parties during inspections or resolutions.
• Provide exceptional customer service throughout the claims process.
• Document findings and prepare detailed reports.
• Investigate and adjust personal and commercial property claims up to $500,000.
• Evaluate coverage and terms to ensure compliance with regulations.
• Negotiate and settle claims within authorized limits.

Skills

Investigation skills

Policy interpretation

Fast learning

Stakeholder communication

Customer communication

Attention to detail

Digital documentation

Physical agility

Rope & Harness

Valid driver's license

Education

Bachelor’s Degree in Risk Management, Insurance, Business, Construction Management or related field

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle residential, commercial, and large-loss claims from a remote-field setting in Medford, OR. You will conduct on-site inspections, gather evidence, and adjust claims up to $500,000 while delivering Remarkable service to policyholders.

Ideal candidates have strong investigative, communication, and analytical skills, plus knowledge of building construction and insurance concepts; Xactimate familiarity is a plus.