REMOTE Product Owner

Lensa; Louisville (KY); Remote; USD 134,000 - 214,000; Full time

Job summary

A leading company is seeking a Product Owner for a role based in Louisville, KY, with options for remote work. The role involves managing system configurations, collaborating with stakeholders, and ensuring compliance, all while maintaining comprehensive documentation. The ideal candidate should have extensive experience with relevant CRM tools, a degree in Business Administration or IT, and a proven track record in product management.

Qualifications

• 5+ years of professional working experience with Go High Level.
• 5+ years working with Salesforce in call center/CRM.
• Knowledge of regulatory requirements related to Medicare.

Responsibilities

• Manage product backlog and system configurations.
• Collaborate with stakeholders to gather business requirements.
• Oversee implementation and testing of system configurations.

Skills

Go High Level

Salesforce

Knowledge of regulatory requirements

Education

Bachelor's degree in Business Administration or Information Technology

Certification in business analysis

Job description

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Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global.

Job Description

Insight Global is currently seeking a Product Owner for an opportunity headquartered out of Louisville, KY. This role can sit remote. This role will serve as the primary point of contact for system configurations related to agent contracting, commissions, and call center support. It can be expected that this individual will collaborate with stakeholders to gather and document business requirements, translate them into technical specifications, and manage the product backlog. They will also oversee the implementation and testing of system configurations, and ensure they meet business needs and comply with regulations. Other responsibilities include providing ongoing support, troubleshooting issues, and maintaining comprehensive documentation. The ideal candidate will stay updated with industry trends, work closely with IT and development teams to optimize system performance and integration, and be comfortable managing multiple projects and priorities in a fast-paced environment.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo).

The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills And Requirements

• 5+ years of professional working experience with Go High Level (experience as CRM tool, website, and lead management tool)
• 5+ years working with Salesforce in a call center/CRM capabilities
• Bachelor's degree in Business Administration, Information Technology, or a related field
• Knowledge of regulatory requirements and compliance related to Medicare and insurance brokerage
• Certification in business analysis or related field (e.g., CBAP, PMI-PBA)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail].

If you have questions about this posting, please contact [e-mail]

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing

Industries

• IT Services and IT Consulting

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Jefferson County, KY $134,000 - $214,000 1 week ago