Remote Product Designer for Enterprise Data UX

Fearless

Baltimore (MD)

Sur place

USD 90 000 - 140 000

Plein temps

14 jours+

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Résumé du poste

Fearless is seeking a Product Designer as part of our Consultant, Experience & Design career path to ensure an enterprise cloud data platform is intuitive, accessible, and aligned with user needs. This remote role supports a large federal agency’s data modernization initiative, focusing on discovery, user research, and designing journeys that improve onboarding and platform adoption.

You’ll translate complex technical capabilities into accessible experiences and collaborate with engineers,

Qualifications

Minimum of 4 years of experience in UX design or product design.
Ability to obtain and maintain Public Trust clearance.
Proven experience conducting user research and synthesizing findings into actionable design recommendations.
Strong proficiency with Figma or similar design and prototyping tools.
Demonstrated experience designing user journeys, service workflows, and wireframes for digital platforms.
Experience facilitating discovery workshops, stakeholder interviews, or design sessions with cross-functional teams.
Experience performing usability testing and incorporating feedback into iterative design improvements.
Experience translating user research and business requirements into user-centered design solutions for complex digital products.
Working knowledge of accessibility standards and inclusive design practices.

Responsabilités

Conduct user research with platform stakeholders to identify pain points, validate assumptions, and inform design decisions.
Design end-to-end user journeys and service workflows that improve customer onboarding and platform usability.
Create wireframes, prototypes, and interactive mockups using Figma to communicate design concepts and validate solutions.
Perform usability testing with end users to evaluate design effectiveness and identify areas for improvement.
Ensure all designs meet federal accessibility standards and support inclusive user experiences.
Collaborate with engineers, product managers, customer success teams, and stakeholders to translate user needs into intuitive platform experiences.
Facilitate discovery workshops to align cross-functional teams around user-centered platform enhancements.
Develop service blueprints and customer experience artifacts that improve platform adoption and service delivery.
Analyze user feedback and usability findings to recommend improvements that enhance customer experience and platform adoption.