Remote Prior Authorization Pharmacy Tech | Flexible Hours

Gainwell Technologies LLC; United States; Remote; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Educational assistance

Flexible scheduling

Job summary

Gainwell Technologies LLC is seeking a Prior Authorization Pharmacy Technician – Remote to support our PBM services by managing provider inquiries, processing prior authorizations, and ensuring accurate communication.

This remote, full-time role offers scheduling flexibility, training, and opportunities to develop pharmacy knowledge, customer support skills, and career growth in a fast-paced call center environment.

Qualifications

• At least 2 years of experience as a pharmacy technician in retail, hospital, managed care, insurance, or PBM.
• Active and current Certified Pharmacy Technician (CPhT) credential.
• Strong communication, documentation, and problem-solving skills.
• Proficient in Microsoft Office, email, and internet usage.
• Comfortable working in a fast-paced, call center environment.

Responsibilities

• Handle inbound and outbound calls related to prior authorization requests and provider inquiries.
• Accurately process and document prior authorization requests within required timeframes.
• Provide courteous and knowledgeable support to healthcare providers across multiple communication platforms (phone, email, fax, web).
• Ensure all communications and data handling are compliant with HIPAA and internal confidentiality protocols.
• Collaborate with cross-functional teams to resolve issues and improve service delivery.

Skills

Strong communication

Documentation

Problem-solving

Education

Certified Pharmacy Technician (CPhT) credential

Tools

Microsoft Office

Email

Internet

Job description

Gainwell Technologies LLC is seeking a Prior Authorization Pharmacy Technician – Remote to support our PBM services by managing provider inquiries, processing prior authorizations, and ensuring accurate communication.

This remote, full-time role offers scheduling flexibility, training, and opportunities to develop pharmacy knowledge, customer support skills, and career growth in a fast-paced call center environment.