Remote Policyholder Care Coordinator

AO Garcia Agency; St. Albans (VT); Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Remote work

Coaching from experienced staff

Leadership path for high performers

Job summary

AO Garcia Agency is hiring for a remote role that works with warm leads to discuss financial-protection options. You’ll follow a written process, be coached by seasoned colleagues, and be measured on activity and results. Interviews occur via Zoom, and there is potential for leadership if you perform.

The position emphasizes coaching, client conversations, and a clear follow-up rhythm to enroll clients when appropriate.

Qualifications

• Competitive mindset and coachable attitude.
• Comfortable on camera while speaking with clients.

Responsibilities

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

Skills

On-camera presence

Coachable

Competitive

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.