Remote Pharmacy Tech II — Clinical Care Center (Hybrid)

Elevance Health; Grand Prairie (TX); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Elevance Health is seeking a Pharmacy Technician II for the Clinical Pharmacy Care Center (CPCC). The role is primarily virtual with required in-person training sessions and occasional office commuting. Schedule is Monday–Friday, 12:00pm–8:30pm EST, with duties including data entry, prior authorization processing, and member support.

The position supports Medicare, Medicaid, and Commercial populations, emphasizing member education, formulary guidance, and care-gap outreach to improve outcomes.

Qualifications

• Active professional license if required by state law for Pharmacy Technicians.
• HS diploma or equivalent with a minimum of 2 years of pharmacy experience, or an equivalent mix of education and experience.

Responsibilities

• Verifies member information and inputs data for pharmacists.
• Processes prior authorization requests from physicians' offices and ensures Medicare compliance.
• Provides resolution to grievances and appeals issues.
• Responds to inquiries from physicians, sales team, and members about formulary and benefits.
• Educates members about prescriptions, medication resources and adherence-related topics.
• Assists with scheduling preventive tests and accessing medication resources.
• Makes outreach to members or providers to close care gaps and improve outcomes.

Skills

Call center experience

Education

HS diploma or equivalent

Pharmacy experience (2+ years)

Job description

Elevance Health is seeking a Pharmacy Technician II for the Clinical Pharmacy Care Center (CPCC). The role is primarily virtual with required in-person training sessions and occasional office commuting. Schedule is Monday–Friday, 12:00pm–8:30pm EST, with duties including data entry, prior authorization processing, and member support.

The position supports Medicare, Medicaid, and Commercial populations, emphasizing member education, formulary guidance, and care-gap outreach to improve outcomes.