Remote Pharmacy Tech II — Clinical Care Center

Elevance Health; United States; Hybrid; USD 42,000 - 62,000; Full time

Job summary

Elevance Health seeks a Pharmacy Technician II for the Clinical Pharmacy Care Center (CPCC). The role is virtual full-time with required in-person training and potential alternate locations within commuting distance.

Schedule is Monday–Friday, 12:00pm–8:30pm EST, with hybrid work policies and onboarding aligned to regulatory standards. The CPCC technician will interpret and data-enter moderately complex prescriptions, handle prior authorization processing, and resolve adjudication issues across

Qualifications

• Call center experience is preferred.
• High school diploma or equivalent and 2 years of pharmacy experience, or an equivalent background.

Responsibilities

• Verifies member information and inputs data for pharmacists.
• Processes prior authorization requests and ensures compliance with Medicare requirements.
• Provides resolution to grievances and appeals issues.
• Responds to inquiries from physicians, sales team, and members about formulary and benefits.
• Educates members about prescriptions, resources, and adherence topics to align with STARs and HEDIS quality measures.
• Assists with scheduling preventive tests and medication resources.
• Makes outreach to members or providers to close care gaps and improve outcomes.

Skills

Call center experience

Education

High school diploma

Pharmacy experience

Job description

Elevance Health seeks a Pharmacy Technician II for the Clinical Pharmacy Care Center (CPCC). The role is virtual full-time with required in-person training and potential alternate locations within commuting distance.

Schedule is Monday–Friday, 12:00pm–8:30pm EST, with hybrid work policies and onboarding aligned to regulatory standards. The CPCC technician will interpret and data-enter moderately complex prescriptions, handle prior authorization processing, and resolve adjudication issues across