Remote Pharmacy Implementation & Support Analyst

VytlOne; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading pharmacy solutions partner is seeking an Application Support Analyst to configure and validate implementations, support users during onboarding, and ensure stability of applications in a remote-capable environment. Ideal candidates will have 2-4 years of application support experience, proficiency in UAT, and a strong understanding of pharmacy operations. Join a mission-driven team aiming to improve healthcare outcomes with comprehensive benefits and a flexible work model.

Benefits

Comprehensive mental health resources

Nationwide health benefits

Employer-matched 401k Plan

Qualifications

• 2-4 years of experience in application support or IT operations.
• Hands-on experience in user acceptance testing and troubleshooting.
• Knowledge of healthcare technology environments, specifically pharmacy systems.

Responsibilities

• Configure pharmacy implementation setups and validate system changes.
• Monitor and troubleshoot issues during onboarding/offboarding.
• Develop and deliver end-user training programs.
• Participate in after-hours support and scheduled change controls.

Skills

Pharmacy workflows

User acceptance testing

Troubleshooting

Documentation skills

Communication

Education

Associate’s or Bachelor’s degree in Information Technology or related field

Tools

Jira

Confluence

Microsoft Office Suite

Job description

A leading pharmacy solutions partner is seeking an Application Support Analyst to configure and validate implementations, support users during onboarding, and ensure stability of applications in a remote-capable environment. Ideal candidates will have 2-4 years of application support experience, proficiency in UAT, and a strong understanding of pharmacy operations. Join a mission-driven team aiming to improve healthcare outcomes with comprehensive benefits and a flexible work model.