Remote Payment Integrity Communications Specialist

Humana Inc; Northern (KY); Hybrid; USD 65,000 - 89,000; Full time

Job summary

Humana Inc. is seeking a Payment Integrity Professional 2 to help draft and implement outbound communication templates for the Payment Integrity Operations teams, ensuring compliance with state requirements and Humana brand standards.

The role collaborates with partners, reviews communications annually, and coordinates with the EMME development team to document and implement requirements, with QA/Production validation.

Qualifications

• 2+ years of experience tracking process deliverables.
• Proficient in Microsoft Word, PowerPoint, and Excel.
• Ability to manage multiple priorities and deadlines.
• Experience communicating with external stakeholders.

Responsibilities

• Collaborate with business partners to draft new communications.
• Review existing communications annually for state requirements and Humana brand standards.
• Ensure intake requests complete required steps and escalate off-track tasks.
• Work with EMME development team to document and implement communication requirements.
• Validate communications in QA and Production environments regularly.

Skills

Process tracking

Multitasking

External stakeholder communication

Tools

Microsoft Word

PowerPoint

Excel

EMME

Aprimo

Job description

Humana Inc. is seeking a Payment Integrity Professional 2 to help draft and implement outbound communication templates for the Payment Integrity Operations teams, ensuring compliance with state requirements and Humana brand standards.

The role collaborates with partners, reviews communications annually, and coordinates with the EMME development team to document and implement requirements, with QA/Production validation.