Remote Patient Navigator - 2025

Vot-ER; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative organization is seeking Remote Patient Navigators to assist individuals in navigating government assistance programs. This role focuses on addressing social determinants of health by helping underserved populations access vital resources such as affordable internet, food, and healthcare. The position requires a commitment of 10 hours per month, where you will engage directly with patients and collaborate with a dedicated team. Ideal candidates will have an outgoing personality, a strong interest in social justice, and the ability to work both independently and as part of a team. Join us in making a meaningful impact on community health and economic stability.

Qualifications

• Strong interest in advancing social and economic justice.
• Ability to work independently and collaboratively.

Responsibilities

• Support patients in navigating benefits applications.
• Engage with the community at partner clinics.
• Complete compliance documentation.

Skills

Outgoing personality

Goal-oriented

Team player

Interest in social justice

Collaborative work

Proficiency in Spanish

Problem-solving

Proficiency in DaisyChain

Job description

Job Title: Remote Patient Navigator
Commitment: 16-week cohort
Classification: Volunteer

Job Summary:
The Link Health Patient Health Navigators will assist individuals and families in navigating and enrolling in government assistance programs such as HEAP, Supplemental Nutrition Assistance Program, Lifeline, and other state/federal benefits as a way to address social determinants of health. This role integrates social services, client support, data management, and public assistance knowledge with a focus on health equity.

Link Health’s Theory of Change: Link Health actively seeks to assist eligible people in the navigation and enrollment in benefit programs that address crucial needs like affordable internet, food access, healthcare support, and housing resources. We use community-centered approaches that leverage data, technology, and partnerships to achieve this. This will reduce barriers & connect underserved populations to the benefits available to them for improved economic stability and health outcomes.

Duties/Responsibilities:

• Commit to 10 hours per month to the following responsibilities:
• Support patients directly in navigating benefits applications and engage with the community at our partner clinics.
• Enroll patients into specified programs using Link Health’s dashboard.
• Communicate professionally and appropriately with the leadership team and Senior Patient Navigators.
• Complete all required compliance documentation.
• Opportunity to write & publish op/ed, conduct research, and present research at conferences.

Required Skills/Abilities:

• Outgoing personality & an ability to work with people from a variety of backgrounds.
• Positive, proactive, and personable team player who is goal-oriented.
• Ability to work independently and as part of a collaborative team.
• Strong interest in advancing social and economic justice.
• Demonstrated ability to work collaboratively to gain trust and give respect to others through honesty, integrity, kindness, empathy, and authenticity.
• Drive to seek what can be improved and offer ways to fix any potential roadblocks.
• Comfort admitting what you don’t know and recognizing that feedback is part of the learning process.
• Proficiency in Spanish is preferred.
• Proficiency in DaisyChain is preferred.