Remote Parts Specialist I: Precise SAP Order Processing

Fisher & Ludlow Div Of Harris Steel Ltd.; Town of Jackson (WI); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability Insurance

401K and Roth accounts

Profit sharing

Tuition reimbursement

Stock program

Scholarships

Job summary

Nucor is seeking a Parts Specialist I to accurately process orders, assist dealers and customers, and ensure data integrity across SAP and Salesforce. The role emphasizes customer-focused service and precise data entry, with opportunities to contribute to a safety-conscious team.

The position blends remote work with designated in-office time, requiring detail-oriented multitasking and clear written and verbal communication to support timely, accurate deliveries.

Qualifications

• High attention to detail and accuracy for problem analysis and solutions.
• Excellent interpersonal and organizational skills.
• Excellent verbal and written communication skills with an emphasis on proper phone etiquette.
• Ability to work well independently and in a team environment.
• Proficient in Microsoft Office. Familiarity with SAP and Salesforce a plus.
• Proficiency in an additional language is a plus.

Responsibilities

• Process orders within the business system (SAP) timely, orderly and with extreme accuracy.
• Interact with customers, sales representative and dealers for clarification and/or correction of order discrepancies when necessary to ensure accuracy.
• Provide assistance as required to dealers and customers to ensure correct items are ordered.
• Document information, such as order-related items into CRM system, Salesforce, when necessary.
• Follow up on return material authorizations (RMA’s) in a timely manner.
• Ensure timeliness and accuracy of data during purchase order entry to aid in delivery of accurate products to correct locations at expected prices resulting in ultimate customer satisfaction.

Skills

Attention to detail

Communication

Data entry

Customer service

Teamwork

Problem solving

Microsoft Office

Education

High school diploma or GED

Tools

SAP

Salesforce

Microsoft Office

Job description

Nucor is seeking a Parts Specialist I to accurately process orders, assist dealers and customers, and ensure data integrity across SAP and Salesforce. The role emphasizes customer-focused service and precise data entry, with opportunities to contribute to a safety-conscious team.

The position blends remote work with designated in-office time, requiring detail-oriented multitasking and clear written and verbal communication to support timely, accurate deliveries.