Remote Partner Programs Manager — Scale Partnerships & Revenue

Neura Market; Northern (KY); Hybrid; USD 160,000 - 195,000; Full time

Benefits offered by this job

RSUs

Job summary

Grafana Labs is a fully remote company scaling its partner ecosystem worldwide. The role focuses on managing partner journeys from onboarding to renewal, driving revenue through automation and cross-functional collaboration, and building scalable partner programs with a data-driven approach.

You will collaborate with Sales, Channel, and Corporate Development teams to ensure successful partnerships and measurable outcomes, while RSUs align incentives with company growth.

Qualifications

• 5+ years of experience managing a portfolio of customers/partners.
• Experience building agentic systems focused on automating processes and scale.
• Comfort operating at scale with a 1:many engagement style.
• Experience helping partners navigate marketplaces and transactions.

Responsibilities

• Manage the full lifecycle of partner journeys from onboarding to activation and renewal.
• Drive partner revenue goals through multi-channel communication and automation.
• Work cross-functionally to ensure contract obligations are met.
• Define processes to ensure operational success of royalty/revenue-share agreements.
• Monitor partner deployments and satisfaction to identify risks and blockers.
• Build automation-driven systems to surface program progress and partner success metrics.
• Navigate OEM/Plugin partner initiatives and enable customers to use external access programs.
• Create and maintain enablement materials and report on workstreams.

Skills

Partner management

Strategic planning

Automation & AI

Cross-functional collaboration

Data-driven

Tools

CRM systems

Job description

Grafana Labs is a fully remote company scaling its partner ecosystem worldwide. The role focuses on managing partner journeys from onboarding to renewal, driving revenue through automation and cross-functional collaboration, and building scalable partner programs with a data-driven approach.

You will collaborate with Sales, Channel, and Corporate Development teams to ensure successful partnerships and measurable outcomes, while RSUs align incentives with company growth.