Remote Part-Time Technical Editor & Document Specialist

Serco; City of Albany (NY); A distancia; USD 34.000 - 55.000; A tiempo parcial

Descripción de la vacante

Serco Inc. is seeking a part-time on-call Technical Editor & Documentation Support Specialist to edit, format, and produce client-facing technical documents. You will coordinate reviews, ensure templates and styles are followed, and work with authors and SMEs to maintain accuracy and consistency.

The role supports SOPs, plans, reports, white papers, and meetings, with flexible hours averaging 10–20 per week. Remote work with occasional evening support during peak periods is expected.

Formación

• Authorization to work in the United States.
• Ability to obtain and/or maintain a public trust.
• Bachelor’s degree in English, Communications, Technical Writing, Business Administration, Public Administration, or a related field, plus at least two years of relevant experience.
• Demonstrated experience reviewing and editing client-facing deliverables.
• Proficiency in Microsoft Word, including Track Changes, comments, styles, templates, automatic numbering, tables of contents, cross-references, and section formatting. Working knowledge of PowerPoint and Teams.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Strong written and verbal communication skills.

Responsabilidades

• Technical editing and quality review of client documents (SOPs, plans, reports, white papers, minutes, briefing materials, training docs).
• Deliverable development support including drafting, formatting, and review tracking.
• Review SOPs, process maps, workflows, and guidance to keep docs current and accurate.
• Document control tasks: manage repositories, versions, and approvals; prepare final submissions.
• Program support and surge work during high-volume deliverable periods.

Conocimientos

Attention to detail

Strong written and verbal comms

Ability to manage multiple priorities

Ability to work independently

Educación

Bachelor’s degree in English, Communications, Technical Writing, Business Administration, Public Administration, or related field

Herramientas

Microsoft Word

PowerPoint

Teams

SharePoint

Confluence

Box

Descripción del empleo

Serco Inc. is seeking a part-time on-call Technical Editor & Documentation Support Specialist to edit, format, and produce client-facing technical documents. You will coordinate reviews, ensure templates and styles are followed, and work with authors and SMEs to maintain accuracy and consistency.

The role supports SOPs, plans, reports, white papers, and meetings, with flexible hours averaging 10–20 per week. Remote work with occasional evening support during peak periods is expected.