Remote Part-Time Customer Support Assistant (PR)

Futura Marketing- und Vertriebsservice GmbH; Remote; USD 10,000 - 60,000; Part time

Job summary

A leading marketing support company is hiring a remote Customer Support Assistant based in San Juan, Puerto Rico. This part-time role offers flexible weekday shifts and requires no prior experience as full training will be provided. The assistant will respond to customer inquiries, manage order records, and escalate issues when necessary. With a pay rate of $21-$26/hour, this position is ideal for those residing in Puerto Rico seeking a supportive and inclusive work environment.

Benefits

$21-$26/hour, paid weekly

Flexible part-time scheduling

Training and tools provided

Supportive and inclusive team

Structured onboarding process

Qualifications

• No support experience required.
• Must reside in Puerto Rico.

Responsibilities

• Respond to customer emails and inquiries.
• Update order and shipping records.
• Help resolve delivery-related issues.
• Follow service workflows and scripts.
• Log support activity accurately.
• Escalate complex requests when needed.

Skills

Strong written communication

Basic computer and typing skills

Detail-oriented

Dependable

Fluent in English

Job description

A leading marketing support company is hiring a remote Customer Support Assistant based in San Juan, Puerto Rico. This part-time role offers flexible weekday shifts and requires no prior experience as full training will be provided. The assistant will respond to customer inquiries, manage order records, and escalate issues when necessary. With a pay rate of $21-$26/hour, this position is ideal for those residing in Puerto Rico seeking a supportive and inclusive work environment.