Remote Paralegal – Consumer Rights & ERP Support

Illinois Legal Aid Online; Chicago (IL); Hybrid; USD 47,000 - 51,000; Full time

Benefits offered by this job

Bilingual stipend

Medical, dental, and vision insurance

Vacation days

Sick days accrued

Holidays

Paid Parental Leave

403(b) retirement plan

Life insurance

Employee Assistance Program

Internet stipend

Job summary

Legal Aid Chicago seeks two full-time paralegals in the Consumer Practice Group to support our ERP with Cook County Legal Aid for Housing and Debt and the Pro Se Bankruptcy Help Desk. You will interview clients, collect documents, assist with court filings, and coordinate with volunteers to provide brief bankruptcy-related advice.

The role requires residency in the Chicago area, offers a hybrid work environment, and provides a comprehensive benefits package under the union contract.

Qualifications

• Undergraduate degree strongly preferred.
• Proficiency with Microsoft Office and general computer skills.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work under pressure and learn quickly.

Responsibilities

• Conduct telephone and virtual interviews to determine client eligibility for services.
• Assist with providing brief services to clients including advice, obtaining documents, sending client correspondence, assisting with court filings and communicating on behalf of clients.
• Coordinate with pro se bankruptcy help desk volunteers and clients for appointments and provide brief bankruptcy-related advice.
• Ensure smooth operations of the consumer early resolution program and pro se bankruptcy help desk including client registration and advice.
• Provide advice and referrals to individuals not accepted as clients and make appropriate referrals to additional or alternative legal services and to necessary social services.
• Engage and provide administrative support to staff in the consumer early resolution program and pro se bankruptcy help desk.
• Attend training and maintain up-to-date knowledge on relevant issues.
• Track data related to grant, pro bono work, and assist on related reporting.
• Make appropriate referrals inside Legal Aid Chicago and to external partners.
• Maintain case files and accurate timekeeping in electronic case management system.
• Other duties as determined by the Supervising Attorneys and Director.

Skills

Communication

Interpersonal skills

Organizational skills

Learn quickly

Work under pressure

Cross-cultural experience

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Legal Aid Chicago seeks two full-time paralegals in the Consumer Practice Group to support our ERP with Cook County Legal Aid for Housing and Debt and the Pro Se Bankruptcy Help Desk. You will interview clients, collect documents, assist with court filings, and coordinate with volunteers to provide brief bankruptcy-related advice.

The role requires residency in the Chicago area, offers a hybrid work environment, and provides a comprehensive benefits package under the union contract.