Remote Outreach Agent- call center experience required - $16/hr HOUSTON Only

Freddie Mac; Houston (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading health technology company is seeking a remote customer service representative in Houston. You will handle calls regarding medical charts, deliver excellent service, and work in a supportive environment. Candidates should have prior call center experience and a high school diploma or GED. The position offers comprehensive training and a salary of $16.00/hour.

Benefits

Comprehensive training program

Equipment provided

Flexible remote work

Qualifications

• 6 months to 1 year of call center experience with data entry and multi-tasking.
• Must live within 30 miles of Houston, TX.
• Data entry skills with a minimum typing speed of 25 WPM.

Responsibilities

• Place and receive calls regarding medical charts while delivering excellent customer service.
• Adhere to call center metrics regarding quality and performance goals.
• Navigate call center software to conduct research, answer inquiries, and update information.

Skills

Call center experience

Data entry skills

Communication skills

Education

High School Diploma or GED

Job description

Employer Industry: Health Technology

Why consider this job opportunity:
- Salary of $16.00/hour
- Temp-to-hire position with potential for long-term employment
- Comprehensive training program lasting 17 days, ensuring you are well-prepared
- Opportunity to work remotely from the comfort of your home
- Equipment provided directly to your home office
- Chance to enhance customer service skills in a supportive environment

What to Expect (Job Responsibilities):
- Place and receive calls regarding medical charts while delivering excellent customer service
- Perform repetitive tasks such as copying and pasting
- Navigate call center software to conduct research, answer inquiries, and update information
- Adhere to call center metrics regarding quality and performance goals
- Maintain a quiet home office environment to ensure optimal work conditions

What is Required (Qualifications):
- 6 months to 1 year of call center experience with data entry and multi-tasking
- Must live within 30 miles of Houston, TX
- Quiet home office environment with high-speed internet (ethernet cable connected at all times)
- Data entry skills with a minimum typing speed of 25 WPM
- High School Diploma or GED

How to Stand Out (Preferred Qualifications):
- Experience in a similar outbound call center environment
- Strong familiarity with call center software and systems
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Excellent written and verbal communication skills
- Flexibility to adapt to changing call center metrics and goals

#HealthTechnology #CustomerService #RemoteWork #CareerOpportunity #CallCenterJobs

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.