Remote Outbound Sales Representative

MCI; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

A leading BPO company in the United States seeks a Customer Service Representative to make outbound calls and upsell products. The ideal candidate will have strong communication skills and a high school diploma. Offering career advancement, health benefits, and paid training, this role is perfect for those looking to grow in a customer-focused environment.

Benefits

Paid Time Off

Comprehensive health benefits

Incentives & Rewards program

Paid training

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Make outbound calls to prospective customers and upsell existing products.
• Provide exceptional customer service and resolve support issues.
• Utilize systems and technology to manage customer accounts.

Skills

Customer service orientation

Organizational skills

Written communication

Oral communication

Problem-solving skills

Typing speed

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Paid Time Off and paid holidays to ensure work-life balance
• Incentives & Rewards program with cash bonuses and prizes
• Comprehensive health benefits after 90 days of employment
• Fun, engaging work environment with a team-oriented culture
• Paid training to help you develop new skills while earning a paycheck

What to Expect (Job Responsibilities)

• Make outbound calls to prospective customers and upsell existing products and services
• Provide exceptional customer service and resolve support issues
• Utilize systems and technology to manage customer accounts effectively
• Document and process customer orders accurately in the appropriate systems
• Attend meetings and training sessions to stay updated on products and processes

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words a minute)
• Must be customer service-oriented with strong problem-solving skills

How to Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, or sales in a contact center environment
• State or Federal work experience

#BusinessProcessOutsourcing #CustomerService #SalesOpportunity #CareerGrowth #PaidTraining

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