Remote Outbound Sales Representative

MCI; Missouri; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading organization in BPO is seeking candidates for customer service positions in Missouri. The role involves making outbound calls, handling customer inquiries, and upselling products. Ideal candidates should have strong organizational and communication skills, along with a high school diploma. Competitive compensation and opportunities for career growth are provided.

Benefits

Competitive compensation

Comprehensive health benefits

Paid training

Engaging work environment

Opportunities for career growth

Qualifications

• Must be 18 years of age or older.
• Basic knowledge of Microsoft Office Suite is crucial.
• Strong organizational and communication skills are required.

Responsibilities

• Make outbound calls to prospective customers and upsell products.
• Handle customer inquiries and resolve issues effectively.
• Document and process customer orders accurately.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Troubleshooting ability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Overview

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity

• Competitive compensation based on experience
• Participate in daily, weekly, and monthly contests with cash bonuses and prizes
• Comprehensive health benefits available after 90 days of employment
• Opportunities for career growth and internal promotions
• Paid training to help you develop new skills
• Engaging work environment with a casual dress code

What to Expect (Job Responsibilities)

• Make outbound calls to prospective customers and upsell products and services
• Handle inbound and outbound contacts professionally and courteously
• Address customer inquiries and resolve issues effectively
• Document and process customer orders accurately in systems
• Attend training sessions to stay updated on program knowledge and processes

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Ability to evaluate, troubleshoot, and follow up on customer issues

How to Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, or sales in a contact center environment
• Familiarity with conflict resolution and negotiation techniques

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