Remote Outbound Sales Representative

MCI; Louisiana (MO); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading business process outsourcing firm in Louisiana is looking for customer service representatives. Responsibilities include handling customer contacts, documenting orders, and attending training sessions. Ideal candidates will have a high school diploma, excellent communication skills, and basic knowledge of Microsoft Office. This position offers competitive compensation, benefits after 90 days, and opportunities for career growth.

Benefits

Competitive starting compensation

Cash bonuses and prizes

Comprehensive health benefits

Opportunities for career growth

Paid training

Casual dress code

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words per minute).

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Utilize training to answer customer inquiries and sell products.
• Document and process customer orders accurately.

Skills

Organizational skills

Written communication skills

Oral communication skills

Typing speed (20+ wpm)

Basic Microsoft Office Suite knowledge

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:

• Competitive starting compensation based on experience
• Participate in daily, weekly, and monthly contests with cash bonuses and prizes
• Comprehensive health benefits available after 90 days of employment
• Opportunities for career growth through internal promotions
• Paid training to help you develop new skills while earning a paycheck
• Engaging and fun team-oriented work environment with a casual dress code

What to Expect (Job Responsibilities):

• Handle inbound and outbound customer contacts in a courteous and professional manner
• Utilize training and knowledge to accurately answer customer inquiries and sell products and services
• Listen to customer needs and resolve issues effectively
• Document and process customer orders accurately in the appropriate systems
• Attend training sessions and meetings to stay updated on program knowledge and process changes

What is Required (Qualifications):

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How to Stand Out (Preferred Qualifications):

• One (1) year of experience in customer service, technical support, or inside sales in a contact center environment

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.