Remote Outbound Sales Representative

MCI; Holloman Air Force Base (NM); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading business process outsourcing firm based in Holloman Air Force Base is seeking candidates for outbound customer service roles. Responsibilities include making calls to upsell products and providing top-notch customer service. Ideal candidates have a high school diploma and strong organizational and communication skills. Competitive compensation and comprehensive health benefits are offered.

Benefits

Competitive starting compensation

Comprehensive health benefits

Paid training

Fun work environment with casual dress code

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills required.
• Basic knowledge of Microsoft Office Suite is essential.

Responsibilities

• Make outbound calls to prospective customers and upsell products and services.
• Provide excellent customer service by addressing inquiries and issues.
• Utilize systems for account management and order processing.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Swift typing (20+ words per minute)

Basic knowledge of Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity

• Competitive starting compensation based on experience
• Participate in daily, weekly, and monthly contests with cash bonuses and prizes
• Comprehensive health benefits available after 90 days for full-time employees
• Opportunities for career advancement and internal promotions
• Paid training to develop new skills while earning a paycheck
• Enjoy a fun, engaging work environment with a casual dress code

What to Expect (Job Responsibilities)

• Make outbound calls to prospective customers and upsell products and services
• Provide excellent customer service by addressing customer inquiries and issues
• Utilize systems and technology for account management and order processing
• Document and process customer orders accurately in appropriate systems
• Attend training sessions and meetings to stay updated on program knowledge

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How to Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, or sales in a contact center environment
• Previous state or federal work experience

#BusinessProcessOutsourcing #CustomerService #SalesOpportunities #CareerGrowth #CompetitiveBenefits

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