Remote Outbound Sales Representative

MCI; Gypsum Township (KS); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading business process outsourcing company in Gypsum Township is seeking individuals to make outbound calls and provide customer service support. This role requires strong communication skills and offers health benefits, PTO, and opportunities for career growth. Ideal candidates are at least 18 years old with a high school diploma and basic Microsoft Office knowledge.

Benefits

Comprehensive health benefits available after 90 days

Paid Time Off

Career advancement opportunities

Fun work environment

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills required.
• Basic knowledge of Microsoft Office Suite is necessary.

Responsibilities

• Make outbound calls to prospective customers.
• Provide excellent customer service while resolving support issues.
• Document and process customer orders in appropriate systems.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Typing speed (20+ WPM)

Basic Microsoft Office knowledge

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Job description

Overview

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
• Comprehensive health benefits available after 90 days of employment
• Paid Time Off: Earn PTO and paid holidays to take the time you need
• Fun, engaging work environment with a casual dress code
• Industry-leading training program designed to support your success

What to Expect (Job Responsibilities)

• Make outbound calls to prospective customers and upsell existing products and services
• Provide excellent customer service while resolving support issues
• Utilize knowledge base and training to accurately answer customer questions
• Document and process customer orders in appropriate systems
• Attend meetings and training to stay updated on program knowledge and procedures

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How to Stand Out (Preferred Qualifications)

• One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #SalesOpportunities

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