Remote Outbound Sales Representative

MCI; Eglin Air Force Base (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading business process outsourcing company is seeking candidates for customer service roles at Eglin Air Force Base, Florida. The position involves making outbound calls to prospective customers, handling inquiries, and ensuring a high-quality customer experience. Candidates should have a high school diploma and possess strong organizational and communication skills. The company offers competitive compensation, career growth, and comprehensive health benefits.

Benefits

Competitive compensation

Paid Time Off

Comprehensive health benefits

Incentives and rewards

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Basic knowledge of Microsoft Office Suite and Windows operating system.

Responsibilities

• Make outbound calls to prospective customers and upsell products and services.
• Handle inbound and outbound contacts in a courteous and professional manner.
• Resolve customer issues and ensure a best-in-class customer experience.

Skills

Organizational skills

Oral communication

Written communication

Microsoft Office Suite knowledge

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:

• Competitive compensation with starting salaries based on experience
• Opportunities for career advancement and internal promotions
• Paid Time Off and paid holidays to ensure work-life balance
• Incentives and rewards including cash bonuses and prizes
• Comprehensive health benefits available after 90 days of employment
• Fun, engaging work environment with a team-oriented culture

What to Expect (Job Responsibilities):

• Make outbound calls to prospective customers and upsell products and services
• Handle inbound and outbound contacts in a courteous and professional manner
• Resolve customer issues and ensure a best-in-class customer experience
• Accurately document and process customer orders in appropriate systems
• Attend meetings and training sessions to stay updated on processes and systems

What is Required (Qualifications):

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite and Windows operating system
• Ability to evaluate, troubleshoot, and follow up on customer issues

How to Stand Out (Preferred Qualifications):

• One (1) year of experience in customer service, technical support, or sales in a contact center environment
• State or Federal work experience

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.