Remote Outbound Sales Associate - Renewals and Win-back Focus

S&P Data; Cleveland (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading customer service firm is seeking a sales associate for a fully remote position. The role involves making outbound calls, upselling products, and ensuring customer satisfaction. Candidates should have sales experience, excellent communication skills, and the ability to work flexible hours. This position offers a salary of $15.00 per hour plus bonuses and comprehensive benefits.

Benefits

Fully remote position

Two weeks of fully paid training

Comprehensive employer-sponsored benefits

Qualifications

• Minimum of 6 months of sales experience, preferably in an outbound sales role.
• Experience working in a call center environment.
• Strong ability to follow a script while maintaining a conversational tone.
• Exceptional verbal and written communication skills.

Responsibilities

• Make outbound calls primarily to existing customers to ensure they receive the best value for products and services.
• Upsell and recommend additional products and services based on customer needs.
• Stay updated on current offers for print and digital newspaper subscriptions.

Skills

Sales experience

Communication skills

Customer rapport building

Job description

Overview

Employer Industry: Customer Service and Sales Solutions

Why consider this job opportunity

• Salary of $15.00 per hour plus bonuses
• Fully remote position, offering flexibility to work from home
• Two weeks of fully paid training provided
• Opportunity for growth and development within the organization
• Comprehensive employer-sponsored benefits
• Fast-paced, dynamic work environment that encourages innovation

Responsibilities

• Make outbound calls primarily to existing customers to ensure they receive the best value for products and services
• Upsell and recommend additional products and services based on customer needs
• Stay updated on current offers for print and digital newspaper subscriptions
• Build rapport quickly with customers and effectively overcome objections
• Meet and exceed various KPI targets

Qualifications

• Minimum of 6 months of sales experience, preferably in an outbound sales role
• Experience working in a call center environment
• Strong ability to follow a script while maintaining a conversational tone
• Exceptional verbal and written communication skills
• Availability to work within specified hours of operation, including evenings and weekends

Preferred Qualifications

• A demonstrated hunger to earn a higher income in a bonus-driven sales environment
• Proficiency in using various software applications and multitasking effectively
• Open availability to work flexible hours, including weekends

#CustomerService #SalesAssociate #RemoteWork #CareerGrowth #BonusOpportunities

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