Remote Outbound Call Center

ManpowerGroup; Reading (Berks County); À distance; USD 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Flexible scheduling options

Work from home

Training provided

Résumé du poste

ManpowerGroup is representing a market research client seeking an Outbound Call Center representative to join the Customer Engagement Department. This remote, work-from-home role requires calling respondents to conduct political surveys with clear, professional communication during the scheduled hours.

You will be trained, sign up for preferred shifts (typically 1-9pm), use provided tools to record responses, and collaborate with a diverse team.

Qualifications

• Excellent communication skills and ability to read aloud clearly.
• Strong English pronunciation and professionalism in calls.
• Reliable internet and quiet home workspace.

Responsabilités

• Conduct political surveys over the phone with professional communication.
• Engage respondents to gather accurate data.
• Record survey responses using provided tools.
• Follow training protocols and scripts to ensure consistency.

Connaissances

Excellent communication skills

Strong English pronunciation

Reliable internet connection

Read aloud clearly

Outils

Windows 10

Camera

Wired USB headset

Description du poste

Our client, a dynamic organization in the market research industry, is seeking an Outbound Call Center representative to join their team. You will be part of the Customer Engagement Department supporting surveys for a political party. The ideal candidate will demonstrate excellent communication skills, enthusiasm, and a strong commitment to organizational objectives, which will align successfully within the team.

Job Title: Outbound Call Center

Location: Remote, Work from Home

Pay $13.00 to start:

Shift: Schedules are typically 1-9pm. Agents sign up for the hours they want to work. Must be very committed once hours are selected.

What's the Job?

• Conduct political surveys over the phone with clear and vivid communication.
• Engage with respondents in a professional and engaging manner to gather accurate data.
• Maintain a high level of enthusiasm and commitment during scheduled hours.
• Follow training protocols and scripts to ensure consistency and quality.
• Record survey responses accurately using provided technology tools.

What's Needed?

• Possess a laptop or desktop computer with Windows 10 and a camera (camera will not be used during surveys).
• Wired USB headset and Ethernet cable for high-speed internet during training and surveys.
• Ability to read aloud clearly and confidently.
• Strong English pronunciation skills.
• Reliable internet connection and a quiet space for conducting calls.

What's in it for me?

• Flexible scheduling options to fit your availability.
• Opportunity to earn extra income from the comfort of your home.
• Supportive environment with training provided to ensure your success.
• Work with a diverse team committed to meaningful research.
• Potential for ongoing engagement based on performance and availability.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.