Remote Oracle Cloud Success Specialist

ArcLight Consulting; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A dynamic consulting company is seeking a highly motivated Customer Success Representative to aid clients with Oracle HCM and ERP Cloud applications. Responsibilities include supporting system operations, ticket tracking, and maintaining quality in customer service. Candidates should have strong interpersonal skills and an associate degree in a relevant field. This position offers remote work flexibility anywhere in the United States with possible minimal travel requirements.

Qualifications

• Excellent interpersonal, communication and presentation skills required.
• Self-motivated and able to manage work priorities essential.
• Ability to work effectively in a remote environment.

Responsibilities

• Perform documented procedures for effective operations.
• Provide upgrade support and operational assistance.
• Handle ticket tracking and escalate requests.

Skills

Excellent interpersonal skills

Strong communication skills

Presentation skills

Self-motivated

Ability to work remotely

Education

Associate degree in Computer Science or Business

Job description

A dynamic consulting company is seeking a highly motivated Customer Success Representative to aid clients with Oracle HCM and ERP Cloud applications. Responsibilities include supporting system operations, ticket tracking, and maintaining quality in customer service. Candidates should have strong interpersonal skills and an associate degree in a relevant field. This position offers remote work flexibility anywhere in the United States with possible minimal travel requirements.