Remote Operations Center Specialist (Live Sports & Entertainment)

Turner Services Inc.; Atlanta (GA); Remote; USD 90,000 - 130,000; Full time

Job summary

Warner Bros. Discovery seeks a Remote Technical Specialist to coordinate and maintain consistency across Live Sports and Entertainment Operations.

This role will bridge WBD Techwood Studios Technical Operations with Remote Technical Operations, BEST Engineering, and sports partners, making decisions under pressure and coordinating tasks across teams. You will monitor video/audio signals during live productions, participate in technical meetings, and document event details for stakeholders.

Qualifications

• BS/BA degree preferred.
• Minimum of 4 years of network-level broadcast production experience for live game, live remote, and/or live studio productions.
• Proficiency in technical planning and documentation for live sports, news, or entertainment productions.
• Experience in managing and monitoring video and audio signals for live events.
• Proficient in video and audio router operations.
• Knowledge of current industry audio and video standards.
• Familiarity with Remote Operations, Production Control Room operations, and technical liaison roles.
• Ability to lead technical meetings and resolve issues proactively.
• Must be able to work independently, and with small and large teams.
• Must be flexible and able to work non-traditional hours, including weekends and holidays.

Responsibilities

• Coordinate and oversee technical aspects of Live Sports and Entertainment productions.
• Monitor and manage video/audio signals for live productions.
• Participate in pre- and post-show technical meetings and document event details for stakeholders.
• Serve as audio/video liaison between site operations and remote/production control rooms.
• Troubleshoot technical issues and guide teams to swift resolutions.
• Assist with on-site production setup and ensure production plans are followed.
• Communicate technical issues clearly and promptly to relevant teams.
• Evaluate and recommend future technology for Remote Operations Center and related areas.

Skills

Technical planning

Documentation

Stakeholder communication

Live production operations

Team coordination

Problem solving under pressure

Education

BS/BA degree preferred

Tools

Video routers

Production Control Room (PCR) operations

Job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:

The Remote Technical Specialist provides coordination, oversight, communication, and documentation necessary to establish and maintain consistency in our Live Sports and Entertainment Operations. This position will also maintain collaborative relationships between WBD Techwood Studios Technical Operations and Remote Technical Operations teams, BEST Engineering and our Sports and Entertainment partners. The ideal candidate will have the ability to make decisions under pressure, delegate tasks effectively, and communicate efficiently in a fast-paced environment to resolve any issues that arise. This position will maintain a technical monitoring station during live shows.

Your Role Accountabilities:

Technical Planning and Coordination:

• Manage and communicate the technical details of all MFP productions.
• Resolve potential production issues and resource conflicts in advance of production.
• Monitor and manage incoming/outgoing video for all live MFP productions.
• Participate in pre and post-show technical meetings as necessary.
• Prepare and distribute documentation of event details to relevant stakeholders.

Studios On-Site Event Support:

Assist with MFP production setup, fax, and ensure production plans are followed. QC (Quality Control) video and audio signals for air.

• Ensure incoming/outgoing routing is configured and routed accordingly.
• Function as the audio and video liaison between site and PCR (Production Control Room) operations.
• Troubleshoot technical issues and communicate to appropriate teams to help resolve.
• Work with onsite operators to fax off site equipment.
• Manage network VLAN’s to production equipment.

Communication and Documentation:

• Provide timely, high-level communication of technical issues that impact live productions.
• Collaborate with Studio and Remote Technical Operations, Live Production Engineering, and Operations to ensure smooth technical set up and execution for productions.

Strategic Technology Evaluation:

• Collaborate with Production, Technical Operations, and Engineering to evaluate and determine the strategic use of future technology used in the Remote Operations Center and areas it touches.
• Assess technical operations methods and recommend changes where necessary.

Qualifications & Experiences:

BS/BA degree preferred. Minimum of 4 years of network-level broadcast production experience for live game, live remote, and/or live studio productions. Proficiency in technical planning and documentation for live sports, news, or entertainment productions. Experience in managing and monitoring video and audio signals for live events. Proficient in video and audio router operations. Knowledge of current industry audio and video standards. Familiarity with Remote Operations, Production Control Room operations, and technical liaison roles. Ability to lead technical meetings and resolve issues proactively. Must be able to work independently, and with small and large teams. Must be flexible and able to work non-traditional hours, including weekends and holidays.

Not Required but preferred experience:

• TD, A1, Engineering or Technical Manager experience.
• Ability to handle the pressures of live programming and limited time constraints.
• Open to travel if required.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.