Remote Online Grocery Pick-Up Specialist

Jobtome; Mountlake Terrace (WA); On-site; USD 18,000 - 23,000; Full time

Job summary

Jobtome is hiring for an Online Grocery Pick-Up Clerk responsible for efficiently selecting and gathering items for on-line orders, ensuring freshness and quality, and handling payment at pickup. The role emphasizes strong customer service and adherence to safety and store policies.

The position requires detail-oriented data handling, communication skills, and the ability to work in a fast-paced store environment, including lifting and loading orders into customers' cars.

Qualifications

• Excellent oral/written communication skills.
• Basic math skills (counting, addition, and subtraction).
• Ability to work without supervision.
• Ability to read shelf tags.

Responsibilities

• Select and gather products for on-line orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for on-line orders.
• Assemble orders, process coupons and payment, and deliver and load orders to cars at pick-up.
• Scan and bag orders, following all bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.
• Load orders into customers' cars and ensure order accuracy.
• Assist in training new e-Commerce team members and meet productivity standards.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Maintain honesty and integrity in handling customer and business information.

Skills

Excellent communication

Basic math skills

Ability to work without supervision

Ability to read shelf tags

Customer service orientation

Job description

Jobtome is hiring for an Online Grocery Pick-Up Clerk responsible for efficiently selecting and gathering items for on-line orders, ensuring freshness and quality, and handling payment at pickup. The role emphasizes strong customer service and adherence to safety and store policies.

The position requires detail-oriented data handling, communication skills, and the ability to work in a fast-paced store environment, including lifting and loading orders into customers' cars.