Remote Observability Engineer — Scale Metrics & Tracing

Bright Vision Technologies; South Windsor (CT); On-site; USD 100,000 - 160,000; Full time

Job summary

Bright Vision Technologies is seeking an Observability Engineer to design and operate enterprise-grade observability platforms for metrics, logs, and traces. This remote, U.S.-based role focuses on scalable deployments, signal quality, and on-call readiness across engineering teams.

You will drive OpenTelemetry adoption, define SLOs/SLIs, and collaborate with SRE and platform teams to integrate observability into deployment pipelines.

Qualifications

• Bachelor’s degree in Computer Science or a related field.
• 12+ years of experience in SRE, platform engineering, or observability roles.
• Hands-on experience with Prometheus, Grafana, and at least one commercial observability platform such as Datadog, New Relic, or Splunk.
• Strong understanding of OpenTelemetry, distributed tracing, and structured logging.
• Proficiency in Go, Python, or Java.
• Experience operating high-cardinality, high-throughput metrics and log pipelines.
• Strong understanding of SLOs, error budgets, and SRE principles.
• Experience integrating observability with CI/CD and incident management tooling.
• Solid grasp of Linux internals, networking, and container platforms.
• Excellent communication and collaboration skills.

Responsibilities

• Design and operate enterprise-grade observability platforms covering metrics, logs, traces, events, and synthetic monitoring.
• Architect Prometheus / Thanos / Mimir, Grafana, Loki, Tempo, OpenTelemetry, and Datadog deployments for high availability and scale.
• Develop standards for service instrumentation, including OpenTelemetry adoption, metric naming, label cardinality, and structured logging conventions.
• Define and enforce SLOs, SLIs, and error budgets, and build the dashboards and alerts that operationalize them.
• Build alerting strategies that minimize noise, surface actionable signals, and integrate cleanly with on-call workflows in PagerDuty, Opsgenie, or similar tools.
• Operate large-scale time-series and log storage platforms, balancing retention, query performance, and cost.
• Design distributed tracing pipelines and help teams use traces to diagnose latency and reliability issues.
• Develop self-service tooling, paved-road libraries, and templates that make adoption of observability standards easy for product teams.
• Drive cost management and label-cardinality discipline across the observability estate.
• Lead incident response readiness improvements through better dashboards, alerting hygiene, and post-incident analysis tooling.
• Partner with SRE and platform teams to integrate observability into deployment pipelines, canary analysis, and progressive delivery workflows.
• Evaluate and recommend observability vendors and open-source tools based on cost, capability, and operational maturity.
• Mentor engineering teams on observability fundamentals, debugging techniques, and SLO-driven operations.
• Maintain documentation, onboarding guides, and runbooks for the observability platform.

Skills

Prometheus

Grafana

OpenTelemetry

Distributed tracing

Structured logging

Go

Python

Java

CI/CD

SRE principles

Education

Bachelor's degree in Computer Science or related field

Tools

Datadog

New Relic

Splunk

Thanos

Job description

Bright Vision Technologies is seeking an Observability Engineer to design and operate enterprise-grade observability platforms for metrics, logs, and traces. This remote, U.S.-based role focuses on scalable deployments, signal quality, and on-call readiness across engineering teams.

You will drive OpenTelemetry adoption, define SLOs/SLIs, and collaborate with SRE and platform teams to integrate observability into deployment pipelines.