Remote Nutrition & Program Support Specialist

Jobtailor; Baltimore (MD); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Nutrition/Wellness Support Specialist to deliver one-on-one guidance to Coaches and Clients across phone, SMS, and email channels. You will educate on weight loss programs, reference telehealth resources, and document health questions while maintaining a high standard of care.

You will collaborate with Registered Dietitian Nutritionists and the Clinical Affairs team, support corporate wellness initiatives, and occasionally travel to Baltimore for in-person needs.

Qualifications

• Bachelor’s degree in nutrition, health, or related wellness field required; DTR/NDTR credential accepted
• 2–3 years of relevant experience in nutrition, wellness, health coaching, or related field
• Ability to interpret and organize information and deliver guidance across varied knowledge levels
• Empathy, active listening, and professional communication skills
• Ability to navigate multiple software platforms and maintain confidentiality in a remote environment

Responsibilities

• Offer comprehensive program and product support via one-on-one consultations (phone, SMS, email)
• Provide in-depth nutritional, behavioral, exercise, program, and product support to Coaches and Clients
• Educate on medical weight loss and OPTAVIA programs, plans, products, and kits
• Refer Clients to telehealth partner when appropriate
• Collect and document health questions from Coaches and Clients
• Collaborate with Registered Dietitian Nutritionists and Clinical Affairs team to provide evidence-based information
• Support corporate wellness programs and healthy lifestyle initiatives
• Participate in regional events, conventions, and conferences
• Manage multiple inquiries for a high-volume national Client base with accuracy and service excellence
• Serve as subject-matter expert influencing client outcomes and program adherence

Skills

Communication skills

Empathy

Active listening

Critical thinking

Information organization

Remote work adaptability

Education

Bachelor’s degree in nutrition/related wellness

DTR/NDTR credential accepted

Tools

Telehealth systems

Software platforms

Job description

Jobtailor is seeking a Nutrition/Wellness Support Specialist to deliver one-on-one guidance to Coaches and Clients across phone, SMS, and email channels. You will educate on weight loss programs, reference telehealth resources, and document health questions while maintaining a high standard of care.

You will collaborate with Registered Dietitian Nutritionists and the Clinical Affairs team, support corporate wellness initiatives, and occasionally travel to Baltimore for in-person needs.