Remote Network Engineer - MSP with Fortinet/Cisco Expertise

Ascend Technologies; Oregon; Hybrid; USD 77,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Flexible time off

Professional development

Job summary

Ascend Technologies is seeking a Network Engineer to provide operational support for client networks, including switches, routers, wireless controllers, and firewalls. This is a fully remote role with occasional travel, requiring strong communication and urgency.

You will manage escalation tickets, maintain network stability, design and implement secure networks, mentor junior engineers, and collaborate with vendors and services teams.

Qualifications

• 3+ years of network engineering experience, preferably at an MSP.
• CCNA, CCNP or Fortinet FCP certification or equivalent.
• Ability to communicate complex technical problems clearly to customers.
• Experience with Azure and AWS cloud networking.
• Strong project management and organizational skills.

Responsibilities

• Address escalated tickets for complex operational issues in client networks.
• Maintain clients' existing networks to ensure stability and compliance.
• Communicate with clients regarding status of open tasks daily.
• Assist with projects for data network design, development, and implementation.
• Follow established processes and Ascend's quality standards.
• Develop documentation for client networks, including diagrams.
• Work with vendors for support case resolution.
• Mentor junior engineers.
• Participate in an on-call rotation for off-hours support.

Skills

Network Engineering

VoIP technologies

Fortinet

Cisco

Aruba

Palo Alto

Ubiquiti

Azure

AWS

Network monitoring

CCNA/CCNP/FCP

Education

Bachelor's degree

Tools

Cisco IOS

Fortinet FortiGate

ArubaOS

Palo Alto Panorama

Wireshark

Job description

Ascend Technologies is seeking a Network Engineer to provide operational support for client networks, including switches, routers, wireless controllers, and firewalls. This is a fully remote role with occasional travel, requiring strong communication and urgency.

You will manage escalation tickets, maintain network stability, design and implement secure networks, mentor junior engineers, and collaborate with vendors and services teams.