Remote .NET Support Developer (C#, Umbraco, Azure)

Outsourced; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

Outsourced is seeking a .NET Support Developer (C# / Umbraco / Azure) to provide technical support and development assistance across live client sites, bridging the gap between Support Desk and Development Team.

You will work from home, 2-4 years in web development, and grow toward a full-stack role while collaborating with the team to resolve issues and deploy fixes. Training and documentation are part of the duties.

Qualifications

• 2-4 years of web development experience (frontend and backend).
• Strong knowledge of HTML, CSS, JavaScript, and C#.
• Basic understanding of Umbraco CMS and/or .NET MVC frameworks.
• Experience with ticket management tools (e.g., Freshdesk, Zendesk, Zoho or DevOps Boards).
• Familiarity with Azure hosting environments and website deployments.
• Strong debugging and troubleshooting mindset.
• Calm under pressure with clear communication.

Responsibilities

• Investigate and resolve support tickets across frontend (UI/UX), backend (CMS/CRM), and hosting issues.
• Perform small change requests and site improvements (UI tweaks, bug fixes, content model updates).
• Deploy updates and patches via Azure DevOps under supervision of senior developers.
• Create and maintain documentation for support processes and recurring fixes.
• Collaborate with developers to identify recurring issues and propose product improvements.
• Assist in QA/UAT periods during new web builds.
• Support internal and client training through documentation and walkthroughs.
• Maintain awareness of SLA priorities and communicate updates to the Account Management Team.

Skills

C#

JavaScript

HTML/CSS

Azure

Umbraco CMS

Communication

Problem-solving

QA/UAT

Tools

Azure DevOps

Freshdesk

Zendesk

Zoho

DevOps Boards

Job description

Outsourced is seeking a .NET Support Developer (C# / Umbraco / Azure) to provide technical support and development assistance across live client sites, bridging the gap between Support Desk and Development Team.

You will work from home, 2-4 years in web development, and grow toward a full-stack role while collaborating with the team to resolve issues and deploy fixes. Training and documentation are part of the duties.