Remote Mortgage Advisor: Inbound Home Loans Specialist

Connexus Credit Union; Town of Wausau (WI); Remote; USD 65,000 - 105,000; Full time

Benefits offered by this job

PTO 20 days and 10 holidays

Volunteer Time Off 16 hours

401K with up to 6% match

Health, Dental, Vision insurance

Health Savings Account with employer H

Life insurance, disability

Tuition reimbursement $4,000-$7,000/yr

Professional development stipend

Job summary

Connexus Credit Union is seeking a Mortgage Lending Officer to serve as the primary contact for members through the mortgage process, from inquiry to closing. This remote role supports responsive, consultative conversations and cross-functional collaboration with processors, underwriters, and closing teams.

The position emphasizes accurate documentation, adherence to lending guidelines, and delivering an exceptional member experience, with opportunities to deepen member relationships and

Qualifications

• Associate degree in business, finance, banking or related field is required.
• Minimum of 1 year of current mortgage lending experience within a financial institution is required.
• Active NMLS Mortgage Loan Originator Identifier is required.
• Demonstrated knowledge of residential mortgage lending products, underwriting principles, documentation requirements, and applicable regulations.
• Strong analytical, organizational, and problem-solving skills.

Responsibilities

• Respond promptly to inbound mortgage inquiries via phone, email, online banking, and other channels.
• Conduct thorough interviews to understand home financing needs and timing.
• Educate members on mortgage products, terms, rates, requirements, and costs.
• Initiate and manage the mortgage application process from inquiry to closing.
• Underwrite and approve mortgage applications within lending authority and guidelines.
• Maintain ownership of member relationships and provide timely status updates.

Skills

Analytical

Organizational

Problem solving

Multitasking

Customer service

Education

Associate degree in business/finance/banking

Tools

Microsoft Word

Microsoft Excel

Job description

Connexus Credit Union is seeking a Mortgage Lending Officer to serve as the primary contact for members through the mortgage process, from inquiry to closing. This remote role supports responsive, consultative conversations and cross-functional collaboration with processors, underwriters, and closing teams.

The position emphasizes accurate documentation, adherence to lending guidelines, and delivering an exceptional member experience, with opportunities to deepen member relationships and