Remote Monitor Equip Spec - Hospital at Home

Lensa; Ladson (SC); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Care at Home Specialist to manage Telemonitoring equipment and support Home Health programs. The role involves logistics, community engagement, and ensuring optimal equipment functioning. Candidates should have experience in healthcare or equipment management and be proficient in customer education.

Benefits

Comprehensive medical, dental, and vision plans

Paid time off

Qualifications

• One year of experience in a home health environment or equipment management required.
• Ability to provide education to patients and caregivers.
• Must be able to work efficiently under stressful conditions.

Responsibilities

• Oversee logistics, operations, and inventory of monitoring technologies.
• Coordinate with vendors and care teams on equipment issues.
• Educate and train patients on the use of telemonitoring equipment.

Skills

Proficient use of a computer

Knowledge of equipment troubleshooting

Communication skills

Education

High school diploma or equivalent

Associate degree or technical certification

Job description

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Scheduled Weekly Hours

40

Work Shift

Days/Evenings (United States of America)

THIS IS NOT A REMOTE POSITION. WILL WORK ONSITE AT PALMETTO COMMERCE PARKWAY

HOURS: Mostly 6:00am - 2:30pm OR 1:00pm - 9:30pm

Primary Function/General Purpose of Position The Care at Home Specialist supports the day-to-day operations of the Care at Home programs including Remote Patient Management (RPM) and Hospital at Home. The Care at Home Specialist is responsible for the program development, logistics, inventory, and servicing of telemonitoring, emergency response equipment, and additional supplies & equipment necessary for all programs. The Remote Monitoring Equipment Specialist will be the technology subject matter expert to ensure an optimal patient experience. The Care at Home Specialist will coordinate and communicate with vendors, customer service departments, and technicians as well as the Remote Patient Management Program and Hospital at Home teams as needed. The Care at Home Specialist is responsible for inventory control that assures all equipment is retrieved in a timely manner when services are discontinued as well as cleaning and inspecting the equipment before redistribution. The Care at Home Specialist is an advocate of the programs and will support continuous improvement that assures success and sustainability for the community we serve.

Essential Job Functions

• Position has overall responsibility for the day-to-day oversight of monitoring technologies, equipment, and supplies including logistics, operations, cleaning and maintenance, ordering and inventorying, as well as coordination with appropriate vendor or care team member.
• Position is responsible for supporting the growth of the program to include education/training of clinical staff, community resources, potential referral sources, and procurement needs.
• Responsible for direct marketing initiatives, ongoing community presentations, regular agency in-services, and other marketing items as well as for any special grants or projects.
• Position is responsible for oversight of daily financial transactions regarding subscribers including billing and collections.
• Tracking of expenses and contracts for optimal expense management.
• Monitors measurements for trends and recommends program adjustments/redesign to better serve the desired population.
• Performs initial contact, set-up, and delivery with installation of telemonitoring and/or emergency response equipment in the patient’s residence.
• Provides education and training for the patient/caregiver/care team on the use of equipment.
• Performs routine maintenance, troubleshooting, inventory, and inspection of the assigned equipment.
• Coordinates with the Telemonitoring nurse, Lifeline group, and clinicians on equipment issues, patient identified needs, and scheduling.
  
  

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

Education

• High school diploma or equivalent (required)
• Associate degree or technical certification (preferred)
  
  

Work Experience

• One year of experience in a home health environment, geriatrics, social work, or community health organization or one year of experience with equipment installation and management (required)
  
  

Language

Patient Population

Description

The following must be included in all position descriptions that involve direct or indirect patient care. This is a Joint Commission requirement. Also, select the age of the patient population served:

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

XNot applicable to this position

Working Conditions/Physical Requirements

Frequent bending, stooping, standing, stretching, walking and sitting. Requires full range of body motion, including, handling and lifting equipment, manual and finger dexterity, eye-hand coordination and safe driving skills. Occasionally lifts and carries items weighing up to 50 pounds. Requires frequent talking in person and on the telephone. Vision correctable to within normal limits. Hearing required (hearing aid permitted). Requires fine motor coordination, operation of motor vehicle (or available transportation), operation of medical and office equipment or machinery. Other: access to a variety of clinical locations. Requires traveling locally. Exposure to environmental factors (weather, unsafe home environments), chemicals, solvents, bactericidal agents, body fluids, and animals.

Skills

Hard/Tech/Clinical Skills :

• Proficient use of a computer, including but not limited to spreadsheets.
• Knowledge of equipment troubleshooting and basis installation and set-up.
• Must have the ability to use standard office equipment such as telephones, fax machines, computer terminals, etc.
  
  

Soft/Interpersonal Skills

• Must be able to work efficiently under stressful conditions and time constraints.
• Demonstrated skills in providing education to others.
• Demonstrates appropriate verbal and written communication skills.
  
  

Roper St. Francis Healthcare is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more
• Benefits offerings vary according to employment status.
  
  

Department

Home Health Services - Lifeline - Roper Hospital

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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