Remote Mitel System Engineer / VoIP Engineer | (EST/CST) (Full-Time or Contract)

Lensa; Atlanta (GA); Remote; USD 100,000 - 125,000; Full time

Job summary

Lensa is seeking a skilled System Engineer to support telecom infrastructure remotely, ensuring optimal operation of Mitel phone systems. The role involves maintenance, troubleshooting, and configuring systems in the EST or CST time zones, ideal for candidates with VoIP expertise and a relevant educational background.

Qualifications

• Bachelor’s degree in IT or equivalent work experience.
• Proven experience managing Mitel phone systems.
• Strong understanding of VoIP technologies.

Responsibilities

• Maintain and support Mitel phone systems.
• Monitor system performance and ensure reliability.
• Document system configurations and changes.

Skills

Troubleshooting

Problem Solving

VoIP Technologies

Education

Bachelor’s degree in Information Technology

Tools

Mitel Systems

Job description

13 hours ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Wavestrong, is seeking professionals. Apply via Lensa today!

Exciting Remote Mitel System Engineer / VoIP Engineer | (EST/CST) (Full-Time or Contract) opening.

Requirements

We are seeking a skilled and detail-oriented System Engineer to maintain, manage, and support telecom client infrastructure. The ideal candidate will be responsible for ensuring the smooth operation of our phone systems, troubleshooting technical issues, and implementing upgrades and configurations as needed.

Location: Remote - work in EST or CST Time Zone

Duration: Full-Time OR Contract

Key Responsibilities

• Maintain, manage, and support Mitel phone systems, including MiVoice Business, MiCollab, and MiContact Center.
• Monitor system performance, ensuring high availability and reliability.
• Perform regular system upgrades, patches, and configuration changes.
• Troubleshoot and resolve telephony issues, including hardware, software, and network-related problems.
• Manage user accounts, extensions, call routing, and voicemail configurations.
• Document system configurations, changes, and procedures.
  
  

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Proven experience managing Mitel phone systems.
• Strong understanding of VoIP technologies and telephony protocols (SIP, H.323, etc.).
• Familiarity with networking concepts, including LAN/WAN, QoS, and firewall configurations.
• Excellent troubleshooting and problem-solving skills.
  
  

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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