Remote Mien-English Phone Interpreter - Growth & Advancement

LanguageLine Solutions LLC; New York (NY); Remote; USD 62,000 - 74,000; Part time

Benefits offered by this job

Work from home

Employee Referral Program

Advancement opportunities

Interpreter support

Inclusive and diverse environment

Job summary

LanguageLine Solutions LLC is hiring for a Work at Home Bilingual Mien-English Phone Interpreter. This remote contractor role requires fluency in Mien and English, 18+ with US work authorization, and strong listening/note-taking skills to interpret across healthcare, government, finance and more.

The position offers opportunities for advancement and interpreter support in a certified ASTM/ISO environment, with a focus on cultural sensitivity and confidentiality.

Qualifications

• Fluency in Mien and English required.
• Ability to provide cultural competency and assess regional and accent differences.
• Excellent listening, retention and note-taking skills.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the LEP, avoiding interaction with the LEP without client's permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Some calls may be highly emotional and/or stressful in nature; interpreter may need to stay on a call for extended periods.

Skills

Fluency in Mien

Fluency in English

Excellent listening

Note-taking skills

Cultural competency

Work authorization: US

Education

High school diploma or equivalent

Job description

LanguageLine Solutions LLC is hiring for a Work at Home Bilingual Mien-English Phone Interpreter. This remote contractor role requires fluency in Mien and English, 18+ with US work authorization, and strong listening/note-taking skills to interpret across healthcare, government, finance and more.

The position offers opportunities for advancement and interpreter support in a certified ASTM/ISO environment, with a focus on cultural sensitivity and confidentiality.